Sales Policy

Sales Policy

- In accordance with the Anti-Smoking Law 13.541 of May 07, 2009 - IT IS PROHIBITED TO SMOKE ANY TYPE OF CIGAR, CIGARETTE, CACHIMBO, NARGUILÉ, ETC ... , inside the premises of the Pousada.

- We do not charge service fees;

- A child up to 12 months of age does not pay for accommodation (courtesy), accommodated in the same apartment as the parents;

- We accept lodgings with pets, small (up to 10kg), and that are sociable, we charge daily, as described in the tab "Pet";

- Check-in from 14:00 and check-out until 12:00. To prolong your stay, it is necessary to inform yourself on the day;

- Breakfast (served from 08h to 10:30 h (buffet system), included in the daily rate;

- The value of the reservation will be charged as "no-show", if the host does not arrive on the determined date;

- To change your reservation, it must be communicated 7 (seven) days in advance of the date of check-in, upon request;

- For cancellation of your reservation we will observe the Legislative Deliberation 161/95 of EMBRATUR;

- For requests for cancellation of reservation, the following policy will be adopted, according to the number of days prior to the expected date of check-in (entrance) of the guest:

a) less than 7 days, the amount paid in advance will not be refunded;

b) Between 8 and 14 days, the amount equivalent to 50% of the advance will be returned;

c) Between 15 and 30 days, the amount equivalent to 70% of the advance will be returned;

d) more than 30 days, the amount equivalent to 90% of the advance will be returned.

- We charge normal daily rates for visitors staying longer than 2 hours.